Privacy Policy

Effective date: 27 April 2026.

This Privacy Policy applies to CarsConnect, operated by TownConnect (Pty) Ltd (Reg 2026/106250/07) trading as CarsConnect. It is compliant with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.

We collect dealer and vehicle information, personal information you give us when you sign up or contact us, and usage data about how the platform is used. We use it to display listings, process dealer registrations and subscription payments, match buyers with dealer stock through the WhatsApp bot, respond to enquiries, and improve the service.

Under POPIA you have the right to access, correct and delete your personal information, to object to processing, and to complain to the Information Regulator. Contact the Information Officer at hello@townconnect.co.za.

What this policy covers

• 1. Information We Collect
• 2. How We Use Your Information
• 3. Legal Basis for Processing (POPIA)
• 4. Data Sharing
• 5. Data Retention
• 6. Your Rights Under POPIA
• 7. Cookies
• 8. Security Measures
• 9. Changes to This Policy
• 10. Information Officer Contact

• Terms of Use
• Listing Policy

Browse CarsConnect

• Used cars
• Calculators
• WhatsApp bot
• Dealers
• How it works
• About

For dealers

• List your stock
• Pricing
• Area partners
• Sell my car

Contact

CarsConnect is South Africa's WhatsApp-first car marketplace. Bot: +27 72 712 4907. Humans: 071 422 9928. Email: hello@townconnect.co.za.

• Privacy policy
• Terms of use
• Listing policy

© 2026 TownConnect (Pty) Ltd t/a CarsConnect · Reg 2026/106250/07. Made in Limpopo, South Africa.